I received a call from their Office Manager who was concerned and apologetic. She also gave me a full refund. I appreciated that very much.
Massage Envy
(30)
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Reviews
(30)
I went to Massage Envy in Grandville for the first time and was looking forward to a relaxing experience. I arrived on time, but there was some paperwork to complete beforehand. It would have been...
I had an appointment for a massage at 2pm, they called me at 12 saying they had to cancel my appointment because my massage lady was stuck in Florida and can't make it? I booked this appointment...
A little sore but that was expected on my first massage. I really enjoyed myself and everyone was very friendly. Nelida worked all my muscles gave me some recommendations for my massage, and some...
Very disappointed in this business. The app does not work, they do not answer their phones so I can schedule appointments or give call backs, and the staff are not all trained to know the business.
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