Verizon

My 5 stars are for Rachel, Rachel, Rachel!! She's an amazing, friendly, funny, sweet and gets shit done, employee! The rest of the staff seemed very efficient and nice, but I was so blown away by...

Can I give zero stars? The business sales guy roped me into the worst 6 months of customer service of any business in my life and ghosted me at the first sign of a problem. Said it was...

Was treated as if I were an annoyance to them. When I acknowledged that I could tell they were annoyed by answering my questions, they said "no we're not" and then the manager and another employee...

Horrible. Staff are rude and treat you like you're stupid because you don't understand the technology. The job they have is to help you with that and instead they don't explain what they're...

Never fixes the problem the first time. Maybe if they spent as much time listening to customers instead of answering text messages from their friends they would actually hear what's wrong with the...