Karen T.
10/12/2025
I had my RUSH chair seat repaired by The Custom Shop. Toni the owner of the shop, took the time to explain the art of RUSH design in a chair seat. I understand the repair process requires a...
The Custom Shop
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137 Mount Auburn St
Watertown, MA 02472
The Custom Shop is Greater Boston's largest and most experienced re-decorating showroom for residential and commercial customers. Our family has been driven to help you enjoy your home furnishings in comfort and good health with the ones you love since 1927. Passed down from one generation to the next, we are finally are a women-owned business.
Also at this address
Reviews
5.022 reviews
Karen P.
12/21/2025
Toni is absolutely amazing! She gave us a very good estimate and did the chair for that price and actually had the chair done before Thanksgiving!! Her shop has tons of beautiful fabric to choose...
Michele P.
2/28/2025
I love the custom shop! I have a very particular family who didn't want to replace the beat up comfy chairs in the corner, they wanted to get the exact same chairs back.... The associates of the...
Emily L.
2/14/2023
This was my first experience with any kind of furniture reupholstering, and the Custom Shop did a splendid job with replacing the soft and mouldering seat cushion of the Tall Man's beloved...
Chris O.
2/17/2025
Redid buttons on pillow top leather ottomans. There were matching chairs that are in good shape so it was important to repair the footstools. It was done timely and reasonable. Nice people!
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