ServisBOT is an AI-powered chatbot platform based in Lexington, MA, offering solutions for various industries such as mortgage insurance, banking, and customer service. Their platform enables businesses to automate customer and employee support through chatbots, improving customer service and diverting calls away from overworked agents. With their low-code tools and multi-bot architecture, businesses can easily build, manage, and orchestrate multiple bots to create more sophisticated and unified experiences.
By integrating securely with enterprise systems and supporting various AI engines, ServisBOT allows businesses to stay agile and avoid being tied to a particular NLP engine. Their goal is to assist businesses in their digital transformation journey, regardless of their bot maturity stage, by providing advanced automation solutions and personalized self-service experiences.
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