I'd like to tell everyone about my experience with Verizon in general and interaction with the store Sr. Manager, Nate Williams at the Lutherville location on 1964 York Rd. My initial order with...
Verizon
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The worst customer service. Our appointment time was not honored. The person helping us was terrible. She gave us no information about our options purchasing a new phone and she disappeared for 20...
Run as fast as you can from this store. You will get hustled. If you go here for new cellular service, get what your monthly bill will be in WRITING. Have everything broken down on a sheet of...
I was enormously helped by Mark W., a very young and wonderful man who answered ALL my questions with patience and great kindness. Mark's advice was always spot on, he never tried to upsell me,...
My husband and I bought 2 new iPhones from Verizon and had to pick them up at a retail location, 1964 York Road, Timonium. We took them home and could not activate them so we went back to the...
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