Vishal S.
12/26/2013
I have been to this location a few times now for my wife's phone and the most recent trip was to get a new phone for myself. I was looking for the white Note 3. But the store only had the Note 3...
T-Mobile Experience Store
$$
Closed
(27)
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7101 Democracy Blvd Spc 1122
Bethesda, MD 20817
T-Mobile, a leader in the telecommunications industry, offers a range of mobile and home internet plans tailored for various customer needs, including unlimited options for individuals aged 55 and military veterans. The company is known for its commitment to customer satisfaction, providing unique benefits such as music concert perks and protection from scam calls.
With innovative features like T-Satellite, T-Mobile ensures connectivity in remote areas using a vast network of satellites, complementing its extensive 4G and 5G coverage. The company frequently presents attractive device promotions, allowing customers to access the latest smartphones with minimal upfront costs and flexible plan options.
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Reviews
3.0(27)
guillermo c.
1/18/2026
Staff is not prepared. They said wait time 30 minutes and after 1 hour and a half. Some people walked in and they were talking like they knew each other with a staff member and he let them go...
Joseph L.
12/2/2025
Awful management of wait times and customer service. Worse yet, they don't seem to care!
Lynette J.
3/31/2025
Had a great experience with Jay on Sunday at the Montgomery Mall location! She was extremely helpful, patient and such a pleasure to talk with while addressing our phone and watch needs. We will...
Jack S.
3/16/2025
Wow I couldn't believe the customer service. I wanted to get an Apple SE watch for my son for tracking and location awareness. The Tmobile representative told us no problem the family sharing...
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