Cathy V.
11/18/2017
I was having a whole lot of problems trying to get my sister's SmartLlink phone unlocked so I could get both of us on the new 2 for the price of 1 age 55 & over $60 month unlimited talk text...
T-Mobile
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(8)
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5400 Belair Rd
Baltimore, MD 21206
T-Mobile is a leading mobile network provider in Baltimore, MD, offering a wide range of wireless plans, including unlimited options for various customer segments such as military veterans and first responders. The company is recognized for its superior 4G and 5G network, as highlighted by its accolade from Ookla Speedtest as the best mobile network in the U.S.
With innovative offerings like the Experience Beyond plan, T-Mobile enables customers to switch easily while enjoying benefits such as significant savings compared to competitors, options for satellite connectivity, and the ability to obtain popular devices like the iPhone 16 and Google Pixel 10 without the need for a trade-in. T-Mobile remains committed to enhancing customer experience with features that include streaming services, in-flight Wi-Fi, and more.
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Reviews
1.58 reviewsJosephina M.
12/9/2025
"This location isn't good with communication. I went there and no one greeted me or asked if I needed assistance. I was so confused that I just left and went to another location."
Sharon B.
11/6/2021
This store has poor customer service, their focus is on making a sale. When I asked for the price of a phone, the price I was quoted included accessories and the salesperson did not mention that...
Sophia S.
10/13/2022
To many negative reviews & everyone can't be wrong...also I have had bad Experiences with this location it's a shame because it's the closest one to where I live
Toni P.
12/21/2016
Walked in to such a small location only 2 people working and 2 people being seen. No one spoke or asked if any help.help . was needed...it's the holiday season and I guess customer service is dead...
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