Computer Enhancement Systems

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8038 Liberty Rd Ste D
Frederick, MD 21701

Computer Enhancement Systems (CES) is a trusted partner for businesses in Frederick, MD, offering top-quality IT services and cutting-edge information technology solutions. With over three decades of experience, CES has made significant contributions to the IT operations of various industries, including engineering, financial, biotechnology, and pharmaceutical companies. They specialize in managed services, advanced cyber security, and PCI DSS4 compliance, providing turnkey solutions for network infrastructure and resolving issues such as slow network performance, dropped voice calls, email spoofing, and more.

CES stands out by delivering exceptional service, with an average tech support response time of 5 minutes and a goal of 1 minute. They close over 6,000 service tickets annually, ensuring prompt resolution of support issues. CES has a proven track record of transforming clients' IT infrastructure, reducing IT staffing expenses by 70% and resolving support tickets within an average of 18 minutes. Their commitment to excellence and reliable sustainment support has earned them the trust of businesses, as acknowledged by Dr. Myron L. Cramer, CTO of BCT LLC.

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3.57 reviews
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Bruce T.
11/22/2019

I was very pleased with CES' ability to transfer files/data base from my old laptop (with failed hard drive) to my new laptop at a reasonable cost and time frame. I appreciated the opportunity to...

David K.
6/19/2023

I pre-paid too much for the tech to come into the lobby and look at my laptop and change a setting inside. The receptionist agreed and said she would provide a partial discount but never did...

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John L.
12/17/2016

If you can remember the days of 386 and 486 computers, and having to write your own dos code operating instructions, that is when this shop opened and I first visited. Can't remember guys name who...

Mike J.
6/15/2012

CES is about as garbage a computer repair shop as I've ever come across. Completely unprofessional, expensive, and misleading, they can't make a simple phone call to discuss what work is being or...

Gail A.
1/20/2015

I'm surprised, no review for this store? Before I picked up my computer, Lisa made sure that everything works out and one was not done, she had it taken care and I'm home with my modem, I'm very...

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