Customer service is laughably bad and poorly outsourced with Optimum. Moved out of state (as if we would transfer optimum service even if we had the option to lol) and had my husband go into the...
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The customer service is ridiculous. I spent all day trying to pay a deposit for my service that WAS supposed to be hooked up tomorrow. These clowns transferred me to somebody in Pakistan telling...
I'm PCSing here soon. I canceled my account today (July 24,2025) they aren't prorating my account so I have to pay the whole bill. Also i enrolled in auto pay roughly at the beginning of the year...
I received an offer from Optimum in the mail and decided to consider it. I called the phone number as directed in the offer on three different occasions and nobody answered the phone. The fourth...
I turned all my equipment prior to my PCS. Turn in my orders signed a document say in that my account would be closed paid my last bill and three 2 months later found out my account was never...
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