Firstsource in Louisville, KY is a digital-forward business process solutions company trusted by global brands, niche players, and start-ups to fuel their digital transformation. They bring together the perfect mix of latest technologies, human capabilities, and industry expertise to help businesses achieve stronger revenue, faster returns, and more efficient operations.
Specializing in AI and ML collections consulting, customer experience, digital platforms and technologies, IT services and solutions, trust and safety, and fraud and financial crime prevention, Firstsource is dedicated to bringing great customer experiences to life. Their human-centric AI platform, FirstsenseAI, helps companies transform customer experience and operations, ensuring seamless and reliable interactions for both teams and customers.
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