Tammy C.
12/24/2025
Great customer service, the team is quick and professional. Best UPS store location I have visited. I have been to UPS stores all over the USA due to travel for work and this location is by far...
The UPS Store
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104 Brookeridge Dr
Waterloo, IA 50702
The UPS Store #5189 in Waterloo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To The Golden China Restaurant.
Also at this address
Reviews
2.55 reviews
Chris G.
2/7/2024
About 10% of the staff have a clue. Don't waste your time. Always a long wait and slow staff. Good for dropping packages only
Shannon M.
7/30/2024
if zero stars was a thing, I would give that. the most rude and condescending employer took my call, told me what I was saying wasn't true, discounted every detain I gave him about my delivery and...
Swapnil S.
6/2/2014
I like UPS service but writing review specially for this location. I reached the store at 6:50pm. Thore store closes at 7pm but the OPEN sign was switched off 10-15mins before. As I saw a lady...
Melissa B.
10/15/2020
Ann Brandt the manager went out of her way to help us with a last minute print, bind and delivery request. She was fantastic to work with, attentive, and was able to assist us in the final hours....
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