Kurt S.
7/31/2018
I stopped by this Pilot on my way home from Chicago very late at night a few months ago. I ran in, used their facilities, bought a coffee and was gone in about 5 minutes. The facilities were...
Pilot Travel Center
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11957 Douglas Pkwy
Urbandale, IA 50323
Welcome to Pilot Travel Center in Urbandale, IA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
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Reviews
2.010 reviews
Sophie G.
8/22/2025
I stopped in for a few snacks and fuel. This was the first pilot I seen that had a parking area towards the back for Schneider drivers. The parking here is limited but it's not too small. This was...
Mary C.
12/16/2025
They put a hold on my credit card which threw a fraud alert. I'm now stuck in Iowa with no gas and only one credit card that is being declined. "That's what w (Pilot) does". Never go to another Pilot.
Rachel B.
3/13/2025
Just keep driving u to you find a Love's. There's nowhere to park if you have a trailer unless you go out in the reserved parking for trucks. Theres also no food option and the bathrooms are...
Ivan A.
12/2/2022
Wow this place does have the slowest subway in the whole galaxy. I'm waiting I. Line for about 30 minutes and I was 3rd in line and still is. Subway here sucks it's called fast food for a reason...
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