Chris W.
2/4/2024
This was my first experience with Ben's pretzels. I'd equate it to auntie Anne's but improved upon. I had the nacho sauce and it had good flavor and more kick than their competitor. It also was...
Ben's Soft Pretzels
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Colonel H Weir Cook Memorial Dr
Indianapolis, IN 46241
Ben's Soft Pretzels in Indianapolis, IN, offers a variety of premium soft pretzels, including their best-selling Original Jumbo Pretzel, Pretzel Bites, and Original Pretzel Dog. Committed to exceptional customer service, they embrace their "Perfect Pretzel Promise," providing replacements if any pretzel fails to meet expectations.
Across their locations and food trucks, Ben's Soft Pretzels aims to create a joyful dining experience while emphasizing the positive impact of food. Customers can also take advantage of loyalty rewards through Ben's Club, including perks like free pretzels for signing up.
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Reviews
2.526 reviews
Josephine T.
10/14/2025
Explain to me how you can be out of pretzels for more than an hour? There's 4 piles of dough ready, just sitting on the counter. I camped out on the side with the windows so I could see when the...
Katherine A.
4/13/2024
I was so looking forward to trying the breakfast pretzel sandwiches at Ben's. The sandwiches are premade and wrapped. The $7 egg sandwich that I received was burned. I returned and asked if all...
Kyle A.
4/17/2025
I ordered a bacon, egg, cheese. The bacon was raw and the pretzel bread had no flavor. I took it back and they made a fresh one. I asked for crispy bacon but it is a premade sandwich that they...
Rich T.
11/3/2025
Slow service, not even an attempt to serve customers, agree with an earlier complaint when I ask how you can just not have pretzels when that's what you make? When you ask how long until they...
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