Melissa F.
10/23/2025
Service rep Alice and manager Edwin are absolutely the BEST. They just helped me solve a very difficult issue with my phone. They were smart, patient, accommodating, kind. I will NEVER go anywhere...
Verizon
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235 Skokie Blvd
Northbrook, IL 60062
Visit our store at Northbrook for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.098 reviews
Rick U.
12/31/2025
I have posted twice about being removed ny police for trying to get a credit i was owed. I was removed by police for simply trying to get my credit. When I find the most ironic is that I get an...
Emily G.
11/30/2024
I urge corporate to do a full investigation on this retail location. It is very poorly run. I was scheduled to pickup my brand new iPhone today and was told I would be notified in the app when it...
Pam G.
12/19/2025
Absolutely the worst help Ive ever experienced in Verizon. The manager there would not even answer a question without having me sign in and wait for people who were setting up phone service,...
Lawrence S.
10/15/2025
These guys are awful to deal with. Misinformation. Lack of empathy. Unscrupulous. Don't problem solve.
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