The Great Escape

I am replacing our pool equipment (everything but heater and pool frame) We went to Great Escape and Jim helped us out and ordered what we needed. Sadly out liner wasn't going to be in for...

The original purchase was great but the post purchase service is lacking. Have a Jacuzzi hot tub that is currently disabled due to a broken diverter nut. Stopped by the store for help and was...

I went in to get advice on what I could use in my hot tub that had very little chlorine in it. I was sold the Frog@ease system. It ended up still being too much chlorine. This system was $150. Of...

Visited today needing new sand for our filter. The clerk stated that was alot of sand and has not sold that much before. If he had concerns I felt he should have asked for my name and looked my...

This store is poorly managed. You will be disappointed if you buy anything from them. I purchased two loungers from them for over $2,000. After waiting for months for delivery, one was...