Terrence M.
9/22/2025
Overpriced on most of their food and drinks. Also the mandatory 20% service charge is ridiculous.
Sugar Factory
$$
Closed
(1,454)
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5445 Park Pl
Des Plaines, IL 60018
Sugar Factory American Brasserie is a 9,000-square-foot space offering both sweet and savory American culinary classics to the MB Financial Park Entertainment District in Rosemont.Sugar Factory’s culture is a celebrated concept of food and drink menus that include perfectly executed classics, from eggs benedict and burgers to housemade flatbreads, savory steaks and pastas. Our more unique selections include Banana Split Crepes, Rocky Road Fondue and Red Velvet Pancakes. Sugar Factory also found a way to spike your favorite drinks by offering signature smoking candy goblets, and specialty martinis and cocktails, such as the Cotton Candy Cosmopolitan or Cherry Tootsie Pop. Creative candy inspired milkshakes and the famous King Kong Sundae round out Sugar Factory’s inspired menu.
Reviews
2.51,454 reviews
Alicia W.
2/9/2025
Really great atmosphere, great design of the space with cute photo spots. Menu was like Cheesecake Factory's. Lots to choose from - more alcoholic drink options than anything. But, the drinks and...
Leslie C.
12/20/2025
Birthday celebration for 18 year old twin daughters. 9 of us. Seated on the patio. Terrible atmosphere, never would have come here if we knew that we weren't going to be in the dining...
Chau T.
12/26/2025
This has been one of the worst experiences eating out we have had. My 8 year old cried because of the experience. We made reservations at 6:30 pm and still did not get brought back until 6:55pm....
Paul G.
6/11/2025
20% service fee. Slow staff. Water was awful. Fireworks birthday candles. $45 fishbowl drinks - before the service fee. Decor like Farrells / Willy Wonka but not worth the service fee. So slow we...
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