No service! One must order from a kiosk. Next, your food is placed on a counter where you bring it to your table. The men's bathroom was horrible...dirty, paper towel dispenser hanging open not...
Steak 'n Shake
(41)
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(41)
Manager got upset with me after I informed her that their was hair in my food. The place was dirty floor wise and the table were dirty looking. Several of the staff looked like they didn't want to...
I once enjoyed eating here. Yeah the service was slow and it seemed crowded but the food was good and the atmosphere was alive. Those days are now gone. Cashiers replaced by kiosks. Servers...
Kiosks. What the heck? Part of the charm was the table service. This company has been going down hill for years and this is just one more thing. Bring back the pepper sauce. Place is just sad...
I've stopped here a few times after they reopened or remodeled. Ordering from a kiosk is a little different but the food and staff are great.
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