Hermès

Stopped by to pick up my online order and was treated with kindness and without judgment. A SA assisted me right away--she was very friendly and informative. The store itself was beautifully...

My Hermès Click Clack bracelet arrived damaged, including the orange enamel, right out of the box. I took timestamped photos immediately and returned it the next day. Instead of issuing a refund,...

Magnificent ambience! Greeting and service was excellent! Sales associate, tall black woman with a wonderful smile and demeanor made my experience very pleasant!!!

Absolutely horrendous customer service. Went in to buy a gift knowing what I wanted. Waited about 10 mins before being "greeted" by a woman on an iPad who inputted me into their system. She then...

I have never been to their store in person but decided to venture in because I could not decide on a scarf color. The store itself is impeccable. I arrived shortly after it opened on a weekday...