I loved the waterpark as I have little kids and most pools were 3 feet deep. The room was nice and we enjoyed being so close to the mall. Now for the bad, you pay a pretty significant price for a...
Great Wolf Lodge
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The front desk experience was ridiculous, somehow a duplicate room reservation with a different confirmation number was in their records and it took almost 30 minutes to explain that only one room...
Totally dis functional stay all the way around. Check in process took 40 minutes with multiple people having various struggles at the same time. I purposefully called to book instead of online...
This was our fourth lodge as a family and it was our least favorite location. The water park feels very strange. The lazy river was ok but only has one spot to get it. Most lodges feel like there...
I am writing to formally express my deep disappointment with the service I received at Great Wolf Lodge in Gurnee, Illinois. My recent stay was overshadowed by an experience at the front desk that...
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