My husband went off to Best Buy this morning with an android phone that had been misbehaving for a few weeks. Neither he nor I are the most tech-savvy of people, and he was prepared to buy a new...
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When Best Buy wonders why it is not getting the business it used to... maybe they should try calling in for a customer service question. The maze hell of their automatic phone system is never...
I called to see if the tech guys at geek squad could help me with a phone transfer. They said yes and schedule me in immediately tomorrow at 3:20. I love this program and this service! Would...
Trying to cancel their card is ridiculous, you get a total run around and at the end they tell you have to go to the store to cancel the card! Worst customer service I've ever had to deal with!...
I gave Best Buy another shot. Waited 15 minutes to be helped because apparently only one person can help with phone purchases and he was on break. After a MANAGER made eye contact with me, but...
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