Best Buy

I had an amazing experience at the Best Buy in Vernon Hills this morning. When I got to the store, I was greeted by James Gotshall, who asked me if I needed help. I did. I had bought a replacement...

I wanted to buy a new computer at a store, instead of online, so I could ensure a salesperson earns a commission. The experience was not great, though there were some bright spots. I was...

We needed a cable for a laptop and first tried to find it at a retail store rather than online. We were greeted as soon as we entered the store -- and the staff person recommended two locations in...

Have an issue and they told me that the store is the only one that can resolve the issue. However, they can't connect you to the store and the only solution is to go in person. I am far away from...

I would be very cautious about using Geek Squad at Vernon Hills store. Messed up data transfer on new computer & getting run-around to get membership cancelled & refund. Sad as this is my 2nd...