Aqua Illinois

10 reviews

+1 (815) 932-2058

187 S Schuyler Ave

Kankakee, IL 60901

+1 (815) 932-2058

Aqua Illinois, a division of Aqua America, has been providing safe and reliable water and wastewater services to 14 counties across the Prairie State since 1886. Committed to high-quality service, Aqua Illinois ensures the communities it serves have access to essential utilities for their daily needs.

With a focus on water quality and sustainability, Aqua Illinois strives to maintain the highest standards in treating wastewater and ensuring compliance with environmental regulations. Through customer assistance programs and community involvement, Aqua Illinois plays an integral role in supporting the well-being of the residents in the areas it serves.

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Reviews

1.010 reviews

Doug B.

11/14/2024

Aqua has consistently had problems with the water quality in the Kankakee area, with frequent 'boil water' notices. Recently, their Customer Service App has had a problem with their online...

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Crystal S.

12/19/2024

Customer service is horrible. A payment was made for my service to be turned back on but because they close at 5 my and I couldn't call in because they don't have an automated system to collect...

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Deb M.

6/3/2024

Rudest customer service!!! from the person who hooked us up to their customer service department, to the call at 3 am that they deny even though it is still on the caller ID, to questioning how...

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Ed O.

7/2/2023

Multiple outages per year- always blamed on water main breaks. Have owned homes for over 30 yrs and never had any issues like we have with Aqua. Not that anyone has a choice but they really seem...

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Scott L.

12/14/2021

Just another money grab Co. Do not care about customers one bit. They stopped sending my bill, but didn't miss sending me a late fee and shut off letter. I went online and set up auto pay, cause...

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Water softener service, Water purification equipment

Aqua

Established in 1886, Aqua Illinois is a regulated public utility that manages and operates several divisions engaged in the collection, treatment and distribution of potable water. The company serves homes, businesses, industries and fire protection providers. It offers water and wastewater services for more than 70,000 customers in over six counties in Illinois. Aqua Illinois also provides contract operation and maintenance services. The company offers billing, collection and customer inquiry response solutions. It is a part of Aqua America, which is one of the United States largest publicly traded water companies. The parent company provides a range of wastewater management and consulting solutions for municipalities and developers. In addition, it offers assistance with infrastructure improvement.

Local passenger transportation, nec, nec, Water: distilled mineral or spring

Indiana American Water Company

"Well I was going to write a big long review about how much this company sucks but it looks like everyone here has it covered. Thanks for nothing and your deplorable service."

Business services, nec, nec, Services, nec, nec

Illinois American Water

Illinois American Water, based in Woodridge, IL, is a leading provider of water and wastewater services, serving municipalities, workplaces, suppliers, vendors, engineers, contractors, and new developments. Committed to safety, quality, and customer service, the company offers a range of programs and resources to ensure reliable water and wastewater management. With a focus on environmental stewardship and community involvement, Illinois American Water strives to deliver high-quality water treatment, education, and infrastructure investments. The company's dedication to inclusion, diversity, and equity is evident in its comprehensive strategies and reports, reflecting its commitment to serving customers and communities with excellence. Generated from the website

United States›Illinois›Kankakee›Aqua Illinois

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