Scheduled an appointment in advance to get my parents switched from Android to Apple. Worked with Zaiden to do the number transfer and new service creation and adding the service to my account....
AT&T Store
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I'm sitting outside the store, in my vehicle, waiting it to open. Nobody is here, and calling the store gets me to someone who doesn't actually know what time the store is supposed to open.
Horrible customer service. Tried to resolve a simple issue and were treated with unwarranted verbal hostility.
Horrible service, just horrible. I was on the phone for over an hour without getting a simple matter resolved. Replace this store and its worthless employees with anyone from sprint!
Horrible... horrible... horrible. The communication is lacking at this store. I checked in and the two workers on duty continued working with two other customers. I understood that I needed to...
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