The car rental desk is located inside the Ilikai Hotel. Staff at Pick Up: service was great, the people are nice. Our rep Colton was very friendly and informative. Colton was able to change the...
Hertz
(18)
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Service is extremely slow, and the workers look totally disorganized! Yesterday, I took out a rental car as I had to take my company vehicle in for repairs. My fleet manager sent me to this...
Piss poor customer service. We canceled our reservation. The staff are condescending, rude and hostile.
Employee staff are absolutely the rudest folks I have ever dealt with. The lady actually yelled at me for sitting down on their chair. I don't understand why the Ilikai Hotel tolerates these...
Had an appointment to pick me up at a body shop and no one showed. Body shop was nice enough to drop me off at Ilika location only to find out no cars were available. I had a confirmation my car...
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