Have to give credit where credit is due. Our last experience w Safelite was TERRIBLE. took FOUR separate appointments to get my wife's Mini Cooper replaced. Wrong Windshield (2x), broken...
Safelite AutoGlass
(80)
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With roads deteriorating, it's normal to get one or two nicks in a windshield. I had 3. It was the crack that started spreading that necessitated a new windshield. We heard good things about this...
Terrible customer service. Not only did they bring the wrong windshield TWICE, they refused to replace the cowl that they break when removing the glass the 2nd time. extremely difficult to get in...
Problem since the beginning! My windshield got cracked due to a Contractor carrying rocks in a dump truck that wasn't covered (tarp). Contacted my Insurance Company and they gave me Safelite...
Terrible experience. Appointment wasn't honored, communication was poor, and the glass wasn't sealed correctly so I had to return. Overpriced for sloppy work -- won't be back.
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