Brittany M.
12/3/2025
We stopped by for dinner to get their family meal. When we walked inside the place was pretty empty but clean we ordered at the register with no effort at all. The customer service was not very...
Pollo Tropical
$
Closed
(160)
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25570 Sierra Center Blvd
Lutz, FL 33559
Pollo Tropical is a restaurant chain known for its vibrant, Caribbean-inspired menu featuring a variety of grilled chicken dishes, sandwiches, and tropical sides. Guests can indulge in customizable TropiChop Bowls, family meals, and satisfying desserts, all made with fresh ingredients.
In addition to its flavorful offerings, Pollo Tropical provides a rewards program called MyPollo Rewards, which allows customers to earn discounts and enjoy exclusive perks. The establishment also caters to large events, making it an ideal choice for gatherings and celebrations.
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Reviews
2.0160 reviews
Miguel R.
7/3/2025
This is the third time I have come to this place and they don't have chicken. I don't understand how a place with the name "pollo" in it meaning it's tropical chicken and they don't have chicken!...
Jeremiah S.
8/22/2024
I frequent this location a lot. They keep it really clean and the food is always fresh. My go to is the half a chicken. It's always juicy. And the mac & cheese and yellow rice and black beans are...
Isaac B.
4/13/2025
My usual late night go-to for something semi healthy. Chicken bounces back and forth from juicy to old depending on what time you show up. Rice is always cooked properly. As of late they've gotten...
Teresa V.
5/8/2024
I ordered my meal from the online ordering option. I specified that I have a gluten sensitivity, but they put a roll in the meal. I can't eat this. I called customer service but was on hold too...
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