Sprinklr is a unified customer experience management platform trusted by enterprises, offering seamless interactions across voice, social, and digital channels through its AI-powered CCaaS platform. With Sprinklr Service, businesses can transform their customer service with features like inbound and outbound contact centers, live chat, conversational AI, and omnichannel routing, while Sprinklr Insights provides advanced AI capabilities to discover consumer insights, improve customer experience, and protect brand reputation. Additionally, Sprinklr Social enables businesses to plan and publish on-brand content across multiple digital channels, drive engagement, and generate revenue, while Sprinklr Marketing unifies marketing and advertising teams, streamlines content and campaign operations, and provides marketing analytics for a unified view of performance.
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