Lexus of Wilmington

3/31/25 So I had the opportunity to pick up my registration and other items I requested. Rob Poulos greeted me and assured me he'd take care of my needs which he did. He tasked Al Smith and...

HOW TO LOSE A CUSTOMER BY LEXUS OF WILMINGTON SERVICE DEPARTMENT. This used to be a great dealership, but that is no longer the case. I have been taking my car there since 2016. Recently I needed...

Contacted Lexus of Wilmington regarding a ES350 as the year make model and color I wanted was available, was working with Luis , agreed on a price ready to give down payment and out of the blue ,...

Would not recommend to friends and family. Bad experience with these guys both on service side as well as getting them to stand by quality issues on my Lexus.

BUYERS BEWARE - SALES (Luke Poore) WILL SAY AND PROMISE ANYTHING TO GET YOU TO COME IN, ONLY FOR THE MANAGER (Drew Saksa) TO DENY EVERYTHING. Good job on losing a $60,000 sale with 6% APR financed...