I had to visit the store for a new remote. The minute I walked in the door an associate approached me to ask if I was there to pay a bill to which I answered no and that I was there for a new...
Optimum
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The guy on customer service wouldn't do his job and cancel our account. They belittle you and are beyond rude. The guy was so nasty. They verbally harass you.
Optimun makes literally impossible to cancel the service, they keep you on the line for hours, disconnecting the call. So frustraiting and unproffesional. They need to be reviwed by consumers...
I would put 0/5 if I could Read my previous comment, month prior This will be 3 months they have cut us off and had over 48 hours of figuring out their problem when we pay our part in rent! a...
terrible terrible company - rip off run the bill up by 5 or so dollars ever month - scam company and the service goes down all the time and is so slow when it is working - SWITCH !!!!
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