Global Help Desk

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2080 Silas Deane Hwy Ste 304
Rocky Hill, CT 06067
+1 (860) 296-7217
https://www.ghdsi.com

Global Help Desk, based in Rocky Hill, CT, specializes exclusively in help desk outsourcing, offering 24/7 support through a team of highly trained U.S.-based agents. They utilize ITIL, ITSM, and KCS best practices to ensure high first-call resolution rates and maintain the industry's highest SLA standards.

The company's tailored approach begins with a unique onboarding process that aligns support services with clients' technical and business environments, enabling them to resolve more issues efficiently. Their continuous improvement mindset and flexible pricing structures foster higher customer and employee satisfaction while reducing overall IT support costs.

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United States›Connecticut›Rocky Hill›Global Help Desk

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