Kohl's

The Amazon return was easy to do. Associate was friendly and efficient. Went to the Sephora section to look for an item recommended by my friend. There was no one to help me get my birthday...

I took an amazon return to Kohls and got the refund from Amazon. 5 weeks later I got notified my returned item never arrived and I would be charged. This fiasco ended up taking a week to remedy....

Usually I would not go into a store as close to close as I had tonight, but it was important and I felt confident I'd still be out before 8/close. Upon walking in, I was instantly treated poorly...

Wow! I've shopped at other Kohl's for years now. None has impressed me like this one. As soon as you walk in, you feel like you're in a higher end store. Clean, friendly customer service & great...

I've been shopping at this Kohl's for several years now and have always received consistently good service and assistance. It does seem to be a little understaffed at times, but a lot of that...