Jenny F.
11/28/2025
Nick helped me with upgrades on 3 lines. He was so awesome - super patient, detailed, and knowledgeable. I wish all service representatives were like him. Thanks so much for your help today!
Verizon
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(96)
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5032 Almaden Expy
San Jose, CA 95118
Visit our store at San Jose for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
3.0(96)
Adam D.
10/28/2025
I had a great experience working with Esteban! He valiantly, graciously, and very patiently worked to help me switch my service from Xfinity, which was extremely difficult! He had the patience and...
Michelle H.
10/27/2025
Waiting forever to get help at the store after being sent here from another Verizon. The service on the phone is much worse. I was on the phone for 4 hours and all I want to do is set up new...
Joe B.
11/25/2025
Wow i have been annoyed at my t mobile service. The coverage is kinda spotty and ive got an iphone xr so i figured its time to switch carriers and upgrade my phone. I figured it would be easiest...
Ricardo G.
11/8/2025
The store is in a really nice location. It's clean, and organized, but unfortunately the customer service here is just terrible. The service reps seem aggravated anytime you ask a question. They...
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