Went into verizon today for a 3rd time to try and get my DPP fixed because of a crazy error on the back end. I'll spare everyone the details, but we were able to figure it out. I do want to shout...
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17 minutes. I say again 17 whole minutes until I and a group of four other customers were finally attended to at the front door after patiently waiting to be seen or acknowledged as humans....
DO NOT EVER... EVER do business with Verizon. Especially at this particular location. Not only does Verizon bait and switch, they are incompetent, dismissive and RUDE! In particular the manager...
Verizon used to be the best mobile carrier, but the service and quality seem to have gone downhill. I switched to T-Mobile.
I had a very disappointing experience. No one approached or assisted me the entire time I was in the store. A staff member saw me but made no effort to help, even though she (Destiny) assisted...
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