Renaldo was great helping me today unlike their corporate phone center where everyone seems to work on commission and contradict themselves and their own stores. I will definitely be visiting...
Verizon
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Adding more comments as I am getting more bills on a canceled service. An absolute nightmare! Since I cancelled my Verizon service, I have received several more bills. To dispute the charges, I...
This is more an indictment against VZ in general rather than this store. Here's the story: We (family account) get one new phone. During the course of this, the store representative offers us...
I came in to get a new phone because my current one was unusable. Luckily, I got paired with Waleed. Waleed is a legend. He is knowledgeable, friendly, kind, and truly cares about the customers....
Avoid the Verizon store in Santa Monica. The staff are dishonest and treat customers poorly. Always insist on getting a receipt -- they're quick to add unnecessary charges. The manager seems to...
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