Finally new management and staff! They were friendly, prompt, and efficient. I no longer have to travel across town to find good customer service at UPS!
The UPS Store
(474)
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Reviews
(474)
New Girl in this store has been quite rude and is not willing to listen. Today the store is overflowing with customers waiting to return with QR codes she walks out without finishing the two...
I just came into return an item and I needed the label printed as well. The store was packed with customers, and Rosie was the only one working. She was super sweet and was handling 3-4 customers...
The reason I'm writing a review is because this store is completely gutted and remodeled, and under new management (see photos). This store has a positively bad reputation, and that is now...
TL;DR: Go to another one, there is another on Cedar Blvd This store is red hot burning pile of hellish turd UPS Store #1411 is an absolute disaster. They managed to lose my package twice--once...
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