T-Mobile Experience Store

Jamal made our phone upgrade experience flawless. He patiently answered questions from my elderly mother, and he was knowledgeable, efficient and helpful. I appreciate his ability to navigating...

It's been two weeks since I tried to purchase a home internet box and I am still waiting. I have been to two T-Mobile stores, talked to people on the customer service line. I was mailed a box that...

I have my concerns for this locations as the employees has been better before and now it is not. Now they falsely tells me the phone is free and later I get the charge phone wikl with...

Do I recommend this store? No. They don't have a check in system and 2 guys are helping 1 customer while 3 of us are just standing around waiting. The worst customer experience. This is why I...

This location never fails to disappoint. The customer service is consistently impressive in the worst possible way. Every time I go in it feels like a mission on how to ignore customers, likely to...