You would think dropping off equipment would be super easy, but no... Spectrum has to make you wait. Three people were working (that I saw), but only one was behind the counter. The folks in front...
Spectrum
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Sales person (Asian guy, his name is Van) lied to us. Sold us a tv package and said that it came with everything for only $1.50. He didn't tell us anything about downgrading our current internet....
Lots of space for guests to lounge while waiting for their turn in line. However, waiting can still be over 30 minutes to an hour since after one employee finishes with a customer, he/she would be...
Get ahead of it and make an appointment it goes so much smoother!!! Going oin without an appointment is setting yourself up! It could go fast or slow just carve out time and be patient
Came to store to return dvr. Not eough employees to help people. The wait is ridiculously long. I guess customer service is not a priority at this store. Shame on them
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