David H.
12/19/2025
I entered the store to purchase a pair of Air Force 1s. As soon as I stepped inside, the atmosphere was different. Everyone was incredibly welcoming, especially Diego, the store manager. He made...
Shoe Palace
Closed
(28)
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201 E Magnolia Blvd Ste 204
Burbank, CA 91502
Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small family business has now grown into an extremely popular chain of stores and an online retail site. Shoe Palace was built on a strong belief that amazing service, above all else, is the most important reason why any business flourishes.
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Reviews
3.5(28)
Chelsea L.
8/9/2025
Diana was awesome! I've been looking for a very specific color and style of shoe for work purposes. 8 hours of retail means I need a sturdy shoe, and Diana clocked that right away. She knew...
Peter X.
11/18/2024
I finally had a chance to come visit this Shoe Palace inside Burbank Mall tonight. I been to this mall so many times but never visited this store until now. They were not busy at all when I was...
Tiffany B.
11/22/2025
Happened twice, I asked for a shoe in my size they bring me one shoe. This practice is discriminatory. I'm a 40 year old Black woman who's been collecting sneakers since I was 10. Bringing me one...
Marine P.
5/20/2025
Writing this to say Thank you! The customer service I get at (BURBANK) Shoe Palace is incredible. Every shoe store I walk into I feel or uncomfortable asking for another size. They honestly smile...
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