Sears Hometown Store

I've primarily used this location for their online pick up. I do this because the Sears website often has sales and promotions on Craftsman tools that the store does not tag on the shelves. I...

I came here today to buy a battery for my garage door opener. Their employee, a female, showed me their batteries but they are all opened, just covered with scotch tape at the back. When I told...

I received great customer service over the phone today ,from sale Clerk #036189026369. When I got to the store I was greeted immediately and was help out finding the item I needed.craftsman...

I have never seen such horrid customer service in my life. My husband and I walked in a few days ago, there were 3 employees behind the counter. One was helping the only other customer in the...

I'll agree that service can be spotty. However, my last two experiences have been 5+ stars. I came in for some parts for a long out of production tractor. The woman at the counter not only helped...