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Santa Monica BMW

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1197 reviews
+1 (310) 986-2910
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228i
228i
5 hours because the parts person forget to program the key
5 hours because the parts person forget to program the key
I was told I had to gently tap the fob to the key area. I did for 4 hours, it didn't work.
I was told I had to gently tap the fob to the key area. I did for 4 hours, it didn't work.
Employee cars
Employee cars
Service center
Service center
1127 Santa Monica Blvd
Santa Monica, CA 90401
+1 (310) 986-2910
https://www.smbmw.com
Looking for a BMW dealership near you? Experience a precisely crafted blend of sport and luxury. At Santa Monica BMW in Santa Monica, we pride ourselves on customer service and strive to make the car buying experience as easy as possible...

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Reviews

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2.51197 reviews
Photo of SalsaUlove L.
SalsaUlove L.
12/10/2024

I think communication is key with any relationship, including business and friendship. With that said, my experience at santa monica BMW has been spectacular. Every time I go in, I get honest...

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Photo of Aziz A.
Aziz A.
10/4/2024

I dropped my car at the dealership in Santa Monica and when they plugged my car to read the service codes THEY FRIED a modular that controls my windows, side mirrors, headlights and back lights,...

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Daniel G.
2/23/2025

RUN!!! This place destroyed my 2011 BMW 328xi and stole my vehicle from me for 6 months! After bringing my car in for the VANOS recall repair, the service center team, told me that the parts...

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Photo of Allison C.
Allison C.
1/22/2025

Terrible service - I waited for 1.5 hours after my appointment time to be serviced and they then had the audacity to then charge me for the uber home.

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Photo of Marc H.
Marc H.
6/26/2024

After having a bad experience with my old BMW I took a break from Santa Monica BMW. When my new BMW needed an oil change, I decided to give them another try. Terrible mistake! I asked the Service...

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United States›California›Santa Monica›Santa Monica BMW

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