Quest Diagnostics

I had an appointment at 3:00 PM. I arrived earlier, around 2:40 PM. Location is easy to find: Find isle 9, and walk towards the end, and you can't miss. A kiosk was set up for Self-check-in,...

I brought my mom here for lab work because it's close to her house, but I was shocked at how poor the customer service was. The staff were rude, unprofessional, and completely negligent. We...

I checked in a couple days earlier by mistake on a Friday at 12:30pm and was kinda disappointed since I fasted since yesterday dinner, but overall my mistake. Since it was pretty slow, one worker...

I had to come here 2 separate times for the same appointment, just to able asked to rescheduled. First visit, they had failed to inform me that they are out of tests. Second visit, they failed to...

Avoid at all costs. The lunch break is from 11 AM to 12 PM, so I thought arriving at 1:25 PM as a walk-in would be reasonable. However, I was told she needed to take a 15-20 minute break. This was...