Mac Turner, located in Simi Valley, CA, is a managed IT service provider offering a wide range of professional IT services to various industries including education, finance, healthcare, and media & entertainment. The company prides itself on providing 24/7 IT services, cybersecurity solutions, collaboration and conferencing tools, business intelligence consulting, and software development.
One of the distinctive features of Mac Turner is its commitment to service excellence, with a focus on customer satisfaction through stringent service level agreements (SLAs) and a "First Call Resolution" policy. The company offers customized IT services tailored to the specific needs of each client, ensuring scalability and responsiveness in all aspects of their service delivery.
With a team of certified engineers and technicians, Mac Turner emphasizes accountability, transparency, and personal integrity in all interactions with clients. The company's US-based operations with global service capabilities provide clients with flexible options, from on-shore services in the US to hybrid off-shore solutions, making them a reliable and customer-centric managed IT service provider.
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