My eyeglasses got chewed on by my sister's pup and the nose pads came off. Thanks to LensCrafters for replacing my eyeglasses' nose pads for free and they even fit better. My wait time was only an...
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My family of four has been visiting this LensCrafters at Otay Ranch Town Center for the past three years. We chose this store because it's a Plus Provider. However, this year was a terrible...
Making appointments online for myself and my husband for a Saturday at 3:40 and 4:00 pm a week in advance. The friday right before our appointments we got a confirmation for 7:40pm without any...
I called to set up an eye exam and order contacts, but the call didn't go very smoothly. After explaining what I needed, I was placed on hold and ended up waiting a little over 15 minutes. Not a...
Appreciate how efficient this office is. Also many thanks to Mario for his patience in helping me find glasses.
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