I just wanted to say thank you to the staff at LensCrafters--especially Dimitri--for helping adjust two pairs of my glasses. They had been bothering me for a while, constantly sliding down my...
LensCrafters
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A deeply disappointing and predatory experience at LensCrafters Santa Monica We went to LensCrafters in Santa Monica to purchase contact lenses for my son. Initially, the first manager was polite...
Utterly disappointed and almost disgusted with the attitudes and services provided by the store. Unwilling to help and serve patients' needs and just trying to upset customers and charge more than...
They made a mistake in my contact lens prescription. I have had the same prescription for the last 7 or 8 years. I was very happy with it. I told the doctor not to change it. She insisted a slight...
BEWARE -- If you need to use your insurance b/c your glass gets scratched - they will make you leave your frames with them for two weeks. even though they create your original lenses, they...
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