Tiffany C.
9/1/2025
I originally had a bad experience but we spoke to Rafael who took care of us and turned things around. I always order the dark meat and love the juicy and flavorful chicken. Their salsas go great...
El Pollo Loco
$
Closed
(138)
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34620 Monterey Ave
Palm Desert, CA 92211
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Palm Desert,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Reviews
2.5138 reviewsFreya W.
1/12/2026
I see now why the score is low. It seems they knew it was being delivered so no care at all to the order
Kim M.
7/14/2025
On the bright side, we didn't get food poisoning. However, I'm not sure what is going on at this location. Maybe we were there at an odd hour. Maybe their staffing was low. Maybe they were...
Curtiss T.
12/9/2025
Unfriendly staff, have to place and pay at self serve kiosk. Chicken thigh was the smallest I've ever seen. After I ordered they told me no flour tortillas and when they gave me my food told me no...
Paul D.
11/25/2025
Staff was rude, food was watery and bad. Will not return to this location. I was very unhappy with the entire experience.
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