I had a great experience at the El Pollo Loco in Ventura, CA, thanks to an outstanding employee named Lexi. I initially tried to place a mobile order but noticed that the system was grayed out...
El Pollo Loco
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(124)
I wanted to give a shout-out to Lexi at El Pollo Loco. We struck up a conversation as she greeted me while sweeping the floor, and her attention to detail was impressive. But what really stood out...
Forgot the coleslaw to my delivery order! I love El Pollo Loco but not when they forget to include items in my order! It's just not the same!
This is disgusting. Serving chicken wings with feathers still on it and cooked! Unfortunately, I got it to go. I did not discover it until I arrived home and opened the container. Gross!!
I'm just sick of the El Polo Loco here in Ventura. I've eaten at other shops and the quality here just sucks. Last time I got just chicken wings and they were all dried out and tasted old. Today I...
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