Angel B.
9/1/2025
This location is hit or miss. It can get busy and they run out of chicken. My advice to you is to order off the app. Save some money and use one of the coupons. A little hint order half corn half...
El Pollo Loco
$
Open
(218)
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521 N First St
Burbank, CA 91502
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Burbank,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Reviews
2.5(218)
Lucky G.
8/8/2025
Three times in a row I've ordered a combo, and three times the chips mysteriously vanished from my bag. I'm starting to suspect there's a chip black market back there. Plus, they barely put any...
Kim C.
1/9/2026
Worst service ever. Employees are dismissive and unwilling to give assistance. Asked counter person for help and she was rude
Joe Z.
8/7/2025
This location has steadily gone downhill. The food, service and cleanliness has all been disappointing the last few visits. I come back every few months hoping to see improvements, but things are...
Amira T.
9/25/2025
I really had the best service from Adriana in the beginning was the manager counting money and she said she's busy. She can't even help me because I'm confused with the new system and she just...
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