Gianeva, the store manager was very helpful when I called in with a very frustrating billing issue that I haven't been able to resolve through the Cox central number. The Cox central number is...
Cox Store
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The manager wouldn't honor an online discount to set up my service with cox. I was trying to switch internet providers to cox, where an "online only" discount that was available at my address....
glad this cox relationship is over, took over 40 minutes to get help with a router return. only 3 staff members working... a lot to learn from the apple store regarding customer service...
Amir was very helpful. He helped me setting up the internet in time for Thanksgiving when everyone is home. It's wonderful Cox has employees like Amir.
I've been with Cox for three years and expected decent service, but my recent experience has been nothing short of frustrating. According to their website, you're supposed to be eligible for a new...
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