Chase

Thank you Liz for providing excellent customer service last week while I was making a deposit. Sometimes the simplest transactions can take several steps and there's always a protocol to follow...

Seriously incompetent staff. Refused to add a spouse to my account even after presenting legal documentation of marriage from State of CA, a social security card and multiple pieces of information...

Staff are very friendly , great and customer service. My husband and I always go there for our transactions.

Bad customer service! I went to the branch with my kids to open minor accounts. They turned us away and said we can open the accounts online. I showed them the cash and checks my kids brought to...

bad customer service. I was told to drop in to the Montclair branch to sign something and that it would take 5 minutes but they turned me away and said I had to make an appointment. seems like...