Bright Pattern, Inc is a leading provider of omnichannel cloud contact center software solutions. With a powerful and easy-to-use platform, they offer seamless communication across various channels, including voice, IVR, email, chat, text, and messengers. Their software is trusted by over 500 global customers in 26 countries, providing personalized and effortless customer experiences. With integrations to popular CRM systems and AI capabilities, Bright Pattern enables businesses to enhance their customer service, sales, and marketing efforts.
Committed to quality management, Bright Pattern offers AI-powered omni-channel quality management capabilities to ensure excellence in every interaction. Their omnichannel mobile app empowers agents and employees with the tools they need to deliver exceptional customer service. With compliance to industry standards such as GDPR and HIPAA, Bright Pattern provides secure and reliable solutions for industries including BPO, healthcare, insurance, retail, travel and hospitality, financial services, telecommunications, government, utilities, and education. Transform your contact center with Bright Pattern's customizable and scalable software, designed to keep businesses compliant and innovative.
Generated from the website